F.A.Q.

Who are the people behind Consumer Cop? Consumer Cop is not a person! Consumer Cop is a collective entity, encompassing a broad spectrum of resources. Its concept is simplistic, yet complex in infrastructure, but powerful in effect! Knowledge is power. The more you know, the more effective you are and that is what drives Consumer Cop! We gather factual evidence and presents it to the right entities to action it. It's simply policing forensics and connecting the dots!

It encompasses people who are aided by using the resources of institutions, organizations, societies, businesses, associations, unions, foundations, federations, NGO's, and governmental bodies, where collaborative and unified assistance creates the synergistic power of its ability to be effective! Those associated with Consumer Cop utilise their time and personal expertise to fight Consumer Injustice. The external resources of companies, institutions, legal infrastructures, Governmental SEO's, relevant Ombudsman and a host of allied resources are utilised. All the investigative ground work is done to compile a dossier of proof and factually relevant information. The compiled dossier is then made available for the pursuance or further action, be it legal, civil, criminal or constitutional. Often it never gets to that point where legal intervention is needed. In many instances just by the fact of strong existance of evidence of an infraction being established and presented to the offender, results in their compliance to correct the original injustice. The powerful protectionj afforded South African Consumers as stipulated in the CPA, Consmer Protection Act 68 of 2008, gives consumers far reaching power over wayward perportrators of consumer injustices.